Dear Customer, we started getting alerts of Rogers TPIA circuit instability. Our NOC escalated this situation to Rogers TPIA. Currently NO ERT.The fibre work undertaken by a third party provider, involving excavation for cable installation to a building, unfortunately, resulted in the unintentional severance of Rogers' fibre cables, causing ... Continuare »
We are aware of the latest widespread issue. Our team is working with Cogeco to get it resolved ASAP. Your connection may drop and recover a few times in the process. Thanks for your patience!
Message from Rogers as July 9th 7:31am SERVICES HAVE BEEN RESTORED FOR THE VAST MAJORITY OF CUSTOMERS. WE CONTINUE TO WORK TO ENSURE THAT THE REMAINING CUSTOMERS ARE BACK ONLINE AS QUICKLY AS POSSIBLE. AS OUR QUEUE IS EXPERIENCING A HIGH VOLUME OF REQUESTS, WE WILL KINDLY ASK THAT YOU PLEASE REFRAIN FROM SUBMITTING ESCALATIONS AT THIS ... Continuare »
Rogers Nationwide outage July 8th, they are working on it. we will keep update post here.
we got many customers confirm it is back online July 9th 12am, if your connection still not working yet, please power OFF and ON your modem and see.
We are aware of the latest widespread issue Mainly Toronto WEST end Rogers area. Our team is working with Rogers to get it resolved ASAP. Thanks for your patience!
Resolved connection back online at 21:24 downtime 33 minutes
We are aware of the latest widespread issue. Our team is working with Rogers to get it resolved ASAP. Thanks for your patience!
Resolved connection back online at 12:30am
Welcome to TenTenTel You have made a great choice and we want to help you get up and running as quickly as possible. This is a sample announcement. Announcements are a great way to keep our customers informed about news and special offers. If at any point you get stuck, our support team is available to assist you. Simply call us at ... Continuare »