We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us via email at firstname.lastname@example.org with details of the product and the defect. We will advise you the shipping address to return the item.
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.
To follow-up on the status of your return, please contact us via email at email@example.com or call us at 1-877 686 5501.
Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment to our office. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.
Last Update: 05/02/2019 - 16:02pm